Effective September 20, 2026
Scope and agreement
These terms apply to the Empathy Landscaping website and its online features. “We” means Empathy Landscaping; the business named in an accepted quote, order, or service agreement is the contracting party for that work. By using a feature where these terms are presented and accepted, you agree to the applicable terms to the extent enforceable. A signed agreement or expressly accepted checkout terms govern a paid transaction and control over inconsistent general website wording. The Privacy Policy explains data practices; it is not blanket consent to unrelated processing.
Permitted use and account responsibility
Use the website lawfully, provide accurate information, and act only with authority for yourself or your business. Do not impersonate others, submit unlawful or infringing content, distribute malware, bypass access controls, extract private information, or disrupt the service. Protect account and order-access credentials and notify us of suspected misuse. We may restrict misuse or suspend affected features to protect users and systems, subject to applicable law and existing contractual obligations.
Estimates and landscaping work
Website descriptions and photos are examples, not a property-specific design or binding quote. A written proposal or contract defines scope, materials, price, deposits, schedule, change orders, warranties, and payment obligations before work begins. An inquiry or free estimate does not reserve a start date. Site access, weather, hidden conditions, utilities, permitting, and material availability can affect feasibility and timing.
Provide accurate property information and disclose known hazards, access restrictions, boundaries, and relevant utilities. Professional responsibilities, legally required permits and utility-location duties are not shifted away from us by this notice. Additional work or material changes require agreement. Installation and plant-care requirements should be confirmed in the project documents.
Changes, cancellations, warranties, and billing
Contact contact@empathylandscaping.com or (864) 777-0923 about changes, cancellation, quality concerns, or invoice questions. The accepted project agreement and applicable law govern deposits, completed work, specially ordered materials, remedies, and refunds. This website does not impose a new cancellation fee or a blanket exclusion of workmanship responsibility.
Financing is subject to the independent provider’s terms and approval. Empathy Plus is currently described as a planned offering; an inquiry alone does not create a paid membership. Materials purchased from Empathy Outdoors are governed by its own order terms.
Website content and your submissions
Our branding, photographs, design, and website content are owned by us or our licensors. You may browse and use the website for its intended purposes; no ownership transfers merely by accessing it. Third-party trademarks remain their owners’ property.
You retain rights in information and materials you submit. You grant the limited rights needed to receive, store, reproduce, process, and share those materials with relevant providers to respond to your request and deliver agreed services. You must have the necessary permissions. This license does not authorize unrelated sale of personal information, unrestricted AI training, or publication of private customer content. Additional uses require an appropriate agreement and compliance with the privacy notice and law.
Website availability and disclaimers
To the maximum extent permitted by applicable law, the website and general informational content are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not promise an error-free or continuously available website. This limitation concerns website information and availability; it does not negate an express product/service warranty, a signed commitment, or mandatory consumer guarantees. External links and third-party services operate under their own terms.
Limits on liability
To the extent permitted by law and unless a signed agreement provides otherwise, we are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunity, arising from use of the website. For claims arising solely from the free website, our aggregate liability is limited to US $100. For claims arising from paid services covered by these terms, aggregate liability is limited to fees paid to us for the affected service during the 12 months preceding the event.
These limits do not exclude or restrict liability that cannot lawfully be limited, including applicable liability for fraud, willful misconduct, gross negligence, death or personal injury, statutory privacy obligations, or non-waivable consumer remedies. They do not release us from performing paid work or override a more protective applicable written agreement. If a restriction is unlawful in your jurisdiction, it applies only to the lawful extent.
Business-customer indemnity
For business customers only, and to the extent permitted by law, you will indemnify us for third-party claims and reasonable defense costs caused by your unlawful use, infringement in materials you supply, or material breach of these terms. This does not cover our own wrongdoing or matters for which we are legally responsible. We will provide reasonable notice and cooperation; no settlement may impose an admission or obligation on you without your reasonable consent. This clause does not impose a consumer indemnity where prohibited.
Disputes and governing law
Please contact contact@empathylandscaping.com first so we can try to resolve a concern; this is not a mandatory barrier to legal remedies or an extension of any filing deadline. To the extent permitted by law, South Carolina law governs, excluding its conflict-of-law rules, and competent courts in South Carolina hear disputes. Mandatory laws and a consumer’s rights to local courts or remedies in their home jurisdiction remain unaffected. These terms do not require arbitration or waive class actions, regulatory complaints, or chargeback rights.
Changes, severability, and contact
We may update website features or these terms prospectively and post the updated date. Material changes requiring notice or acceptance will be handled accordingly; posting alone does not rewrite an existing paid contract. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision is not a waiver.
Effective September 20, 2026. Questions, notices, and support: contact@empathylandscaping.com or (864) 777-0923. See Customer support for the information to include.